Privacy Policy

Privacy Policy

Introduction

Welcome to https://ai-customer-retention-for-vegan-cafes.livebursts.com (hereinafter referred to as “AI Customer Retention for Vegan Cafes,” “we,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains our practices regarding the collection, storage, handling, and processing of personal information in accordance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA)
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s ConnectiCut Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our website, applications, online services, and products offered through https://ai-customer-retention-for-vegan-cafes.livebursts.com (collectively referred to as “our Platform”). Please note that this Privacy Policy does not extend to third-party platforms, apps, or services accessed through links on our site, which have their own privacy policies governing data collection and usage.

Processing Activities

This policy outlines the practices for personal data processing when:

  1. You use our applications or services as an authorized user.
  2. You visit websites linked to this Privacy Policy.
  3. You engage with us through communications, including emails, phone calls, text messages (SMS), or newsletters.

Personal Data Collection

We collect various categories of personal data, which include:

  • Account Information: Details related to your user account creation and management.
  • Payment Information: Data associated with your payment methods for transactions on our platform.
  • Financial Information: Financial records required for billing or refund processes.
  • Purchase Information: Details about products or services you have purchased from us.
  • Mobile Device Identifiers: Unique identifiers from your mobile device when using our apps.
  • Location Data: Information about your geographical location when using our services.
  • Feedback: Your opinions, comments, and suggestions provided to us.
  • Social Media Information: Data obtained through your interactions with our social media accounts.
  • Product Information: Preferences, reviews, or inquiries regarding our products.

We collect this data through direct user input, automated systems, and third-party sources who provide us with personal information in accordance with their respective privacy policies.

Cookies

We employ cookies to enhance your experience on our Platform and for analytical purposes:

  • Strictly Necessary Cookies: These ensure basic functionalities of our website, such as allowing you to navigate through pages.
  • Preference Cookies: Tailored settings and preferences are saved for personalized experiences.
  • Analytics Cookies: Used by our analytics partners to collect data about your use of our site for performance measurement and improvement.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data only for as long as necessary or required by law. Once the purpose for which the data was collected is fulfilled, we securely delete or anonymize the information. Retention periods may vary based on legal obligations, tax requirements, or business needs.

Security Measures

AI Customer Retention for Vegan Cafes implements robust security measures to safeguard your personal data:

  • Encryption: We use encryption protocols to secure data during transmission and storage.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards to process data on our behalf.

Children’s Privacy

We do not intentionally collect or solicit personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us, and we will take immediate steps to rectify the issue.

Your Rights (Depending on Your Location)

In accordance with applicable laws in your jurisdiction, you may have certain rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Demand the deletion of your personal information under specific circumstances.
  • Restriction: Limit our processing of your data in certain situations.
  • Data Portability: Receive a copy of your data in a structured, commonly used format and transfer it to another controller.
  • Objection: Object to the processing of your data for legitimate interests or direct marketing purposes.
  • Non-Discrimination: Ensure that exercising your rights does not negatively impact your interactions with us.

To exercise any of these rights, please contact our Privacy Team via email at [email protected] or by mail to the address provided below.

Changes to Policy

AI Customer Retention for Vegan Cafes reserves the right to update this Privacy Policy at any time. We will post any changes on our website, ensuring you are always informed about how we handle your personal data.

Contact Information

For privacy-related inquiries, unsubscribe requests, or if you have any questions regarding our data practices, please contact us:
Email: [email protected]
Address: AI Customer Retention for Vegan Cafes, [Street Address], [City, State, ZIP Code]